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Emerge Global Reach

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Job Description:

Overview

Emerge is a collection of people who care deeply about working together
to solve our clients’ consulting, staffing, and managed service’s needs.  Our company’s values embody the excellence
and drive we provide our clients.  We
value authenticity, personal connections, and the power of people to change the
future of business.


Emerge is seeking a Renewals Specialist (RS) for their Fortune 100 technology
client’s Cloud Infrastructure and Software Group (CISG). This is a highly visible
role to empower key customers to continue to transform their business and meet
their objectives. You will be accountable for owning and implementing a
portfolio of renewal contracts of various software products assigned to a
specific territory across various customer accounts. The RS will work across many
teams to drive renewals to on-time closure.

 
This is a 6-month temporary assignment.

Job Responsibilities

  • Manage a pipeline of client contracts coming up
    for renewals
  • Build relationships with client to assist in the
    adoption and renewals process
  • Engage with Sales, CISG Sales, and Partners to
    identify requirements and uncover any roadblocks that may impede a client’s
    timely commitment to renew their contract
  • Build quotes, review contract terms, and identify
    up-sell opportunities
  • Create use case recommendations and educate clients
    on relevant features and opportunities
  • Support Sales in overall negotiation to ensure the
    client’s timely commitment to renew their contract
  • Maintain and report on a rolling 120 day
    forecast of renewals in assigned accounts
  • Own regional reports and provide ad-hoc reporting
    as requests by Renewals Management
  • Be a forward thinker and communicate risks to
    various manages and other team members in a timely and clear manner

Qualifications

  • Fluent in both Spanish and English
  • Typically requires bachelor’s degree or equivalent
  • 2+ years of renewals contracts experience within the tech
    industry; experience with cloud infrastructure tech is a plus
  • Working knowledge of sales methodologies; demonstrable
    experience with sales enablement concepts, practices, and procedures
  • Ability to motivate clients around contract renewals
  • Solid organizational skills including attention to detail and
    multi-tasking skills
  • Strong ability to interact and influence effectively with
    sales professionals and sales management
  • Exceptional written/verbal communication and presentation
    skills
  • Team player with strong interpersonal skills
  • Ability to thrive in a fast-paced, unpredictable environment
  • Previous experience with sales enablement programs is a plus

Work Environment

  • No relocation, no travel
  • Hiring location, United States or Mexico
  • We offer a competitive benefits package
     
Emerge
seeks, in all its operations, to employ individuals for available positions
based on their qualifications, working knowledge, and competency. Emerge has a
continuing commitment to ensure that fair and equal employment opportunities
are extended to all qualified persons without regard to race, color, religion,
sex, sexual orientation, national origin, age, disability, veteran status,
predisposing genetic characteristics, familial status, marital status, domestic
violence victim status or any other protected characteristic or based on their
relationship or association with members of a protected class. Emerge is
committed to diversity in its most inclusive sense.