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Australia

JOBS

Are you looking for the opportunity to make an impact?

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Job Description:

We are seeking for a service oriented individual as a Desktop Support Engineer to work in a global bank located in Sydney to provide support and trouble shooting in-house software, Desktop hardware peripherals, networking, audio visual, VOIP and Data Centre infrastructure issues:

  • Windows 7/10
  • MS Office 2010 – 2016 and custom applications
  • Outlook Exchange 2010 – 2016
  • Lync / Skype for Business 2010 – 2016
  • Thin Client / Virtual Machine environment
  • Banking / Finance experience preferred
  • Trade Floor experience preferred
  • Printers and other peripherals
  • Smart device support
  • VOIP and Telephony
  • Audio Visual support
  • Active Directory
  • ServiceNow
  • Data Centre


Key responsibilities

  • Provide great customer service
  • Resolve technical issues and escalate when required
  • Manage Desktop tickets
  • Deploy desktops, laptops and peripheral devices
  • Banking / Finance background preferred
  • Data Centre knowledge encouraged