Are you looking for the opportunity to make an impact?

We are seeking for a service oriented individual as a Desktop Support Engineer to work in a global bank located in Sydney to provide support and trouble shooting in-house software, Desktop hardware peripherals, networking, audio visual, VOIP and Data Centre infrastructure issues:

• Windows 7/10
• MS Office 2010 – 2016 and custom applications
• Outlook Exchange 2010 – 2016
• Lync / Skype for Business 2010 – 2016
• Thin Client / Virtual Machine environment
• Banking / Finance experience preferred
• Trade Floor experience preferred
• Printers and other peripherals
• Smart device support
• VOIP and Telephony
• Audio Visual support
• Active Directory
• ServiceNow
• Data Centre

Key responsibilities

• Provide great customer service
• Resolve technical issues and escalate when required
• Manage Desktop tickets
• Deploy desktops, laptops and peripheral devices
• Banking / Finance background preferred
• Data Centre knowledge encouraged