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Job Description:

Overview

 
Emerge is a collection of
people who care deeply about working together to solve our clients’ consulting,
staffing, and managed service’s needs.
  Our company’s values embody the excellence and drive we provide our clients.  We value authenticity, personal connections,
and the power of people to change the future of business.
 
 
We are seeking a Secure
Endpoint Security Technical Solutions Architect for our Fortune 100 technology
firm.
  In this role, you will be part of
an elite technical team responsible for driving the success of our client’s
security solutions.
  In this consultative
technical role, you will support the Security Operations sales team working
with existing customers and leading all customer engagement including educating
new features and running informative workshops to help customers understand how
our client’s products will improve their business.
  You will need to focus on new and existing
customers to include upselling existing products as well as the entire security
portfolio.
We are only seeking candidates who reside in the Pacific or Mountain Time Zones.
 

 Job Responsibilities

  • Present, demonstrate, and
    architect solutions to tackle the cyber security needs of influential companies
  • Sustain the secure Endpoint,
    secure email, and cloud lines of business
  • Serve as the main renewal
    technical and product advisor on security solutions for the renewals team and
    prospective customers
  • Develop a detailed approach to
    engage targeted renewal customers that includes workshops and webinars and use
    to scale
  • Deliver technical product
    presentations with the renewals team via web conferencing or in the field
  • Work with the product management
    team and act as a liaison to accounts with technical product requirements and
    provide customer feedback to enable continuous improvement
  • Assist with potential up sell and
    cross-sell opportunities
  • Effectively interact with
    internal engineering teams to scope out and provide solutions to sophisticated
    technical issues for highly visible account opportunities
  • Provide timely customer
    communications and extraordinary customer service
  • Travel throughout the region to
    visit customers

Qualifications  

  • BS Degree in Computer
    Science/Information Systems or equivalent
  • 7+ years of technical experience
    in a support or sales engineer, network operations support, email
    administration, and/or Endpoint security
  • 3 years of enterprise pre-sales
    experience working directly with network, email, Endpoint, or cloud security
    products in a customer-facing role
  • 5 years of high-end technical
    sales experience working with network, email, Endpoint, or cloud security
    products; desired but not required
  • System architect and solution
    integration experience of AWS and Azure; desired but not required
  • Experience selling governance and
    compliance solutions, a plus
  • Strong Endpoint security skills
    including real world experience with Checkpoint, Cisco, Juniper, Bluecoat,
    Proofpoint, Endpoint security tools as well as appropriate certifications is
    desired, but not required
  • Advanced level network technology
    certifications (e.g., CCIE, CCSP, JNCIE, etc.)
  • Strong familiarity with Cisco
    Umbrella
  • Committed to timely customer
    communications and focused on customer service
  • Strong organization skills and
    possess a process-oriented approach to capitalize on market opportunity
  • Proficient understanding of LAN
    and WAN networking protocols and technologies, including switching, routing,
    and security
  • Solid understanding of Endpoint
    security and how it impacts customer’s business operation
  • Love and passion for helping
    customers and delivering satisfaction even when faced with difficult customers
  • A positive demeanor and friendly,
    outgoing personality
  • Strong written and email
    etiquette skills
  • Strong oral communication skills,
    including the ability to convey technical information in user-friendly language
  • Ability to prioritize and work
    responsibly with or without direct supervision
  • Possess a ‘start-up’ mentality
    and ability to focus to get things done

Work Environment

  • Remote/virtual work-at-home opportunity
  • Some travel is required
  • Competitive benefits package available
  • Must be authorized to work in the U.S on a
    permanent, full-time basis

 

Emerge seeks, in all of its operations, to
employ individuals for available positions based on their qualifications,
working knowledge, and competency. Emerge has a continuing commitment to ensure
that fair and equal employment opportunities are extended to all qualified
persons without regard to race, color, religion, sex, sexual orientation,
national origin, age, disability, veteran status, predisposing genetic
characteristics, familial status, marital status, domestic violence victim
status or any other protected characteristic or based on their relationship or
association with members of a protected class. Emerge is committed to diversity
in its most inclusive sense.