Language English |
RegionGlobal | APAC

Emerge Global Reach

Asia

pin China English
|
Chinese
pin India English
pin Indonesia English
|
Indonesian
pin Japan English
|
Japanese
Russia English
|
Russian
pin Singapore English
|
Chinese S

Europe

pin Czech Republic English
|
Czech
France English
|
French
Germany English
|
German
pin United Kingdom English

The Americas

Canada English
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French
Latin America English
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Spanish
pin United States English

Australia

IT Services

When you just need
IT to work

Let us handle your technology. Free your staff to focus on the business.

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Workplace support services

Having technology in place to support your business initiative is critical. We deliver the right people, the right process and the right technology.

IT Service

Desktop support

Service Desk / Helpdesk

IT Helpdesk & Desktop Support managed services ensures that your users’ daily desktop support needs are dealt with in an efficient and timely manner. In addition, monitoring and compilation of statistics allows us to work with you to improve operational efficacy by identifying reoccurring support issues and bottlenecks.

 

  • Helpdesk L0/1 in Japan
  • Desktop L2/3
  • Tradefloor
  • Telephony *Cisco, Avaya…
Global Media Services

Global Media Services

Video & Conferencing Services

Video & Conferencing Services provides high quality, reliable conferences with your staff and customers while saving on travel time, fatigue and costs. 

 

  • Video & audio conferencing management
  • Offsite Conference
  • IPTV Support
  • Reservation management
  • Events & off sites Interviews & specialist productions
  • Webcasts Executive/VIP productions

IPTV

  • Installation
  • Project management
  • Peripheral supply Installation & testing
  • User training

VIP productions

Webcasts

      IT Service

      IT staffing

      Contract, permanent placement and temporary

      IT Service Augmentation & Upgrades

      When you need additional IT staff but do not want more permanent headcount, EMERGE can supply skilled people at your worksite. This could be for a few months, fixed length project or as a prelude to moving to a full Managed Service outsourced model.

       

      • Hardware & operating system upgrade
      • Data migration
      • Server performance checking

      Operations

      • DC health checks
      • Hands & feet for network, server and storage support
      • Prodution issue management
      • Storage & backup management

      System Integration

      • Data Centre
      • Trading Floors
      • DR / BCP sites
      • System migrations 
      Support Services

      Small and Medium Enterprise IT Support

      From a few hours a week to fulltime – services that grows as your business expands.

      On-Site:

      • Regular maintenance & backup
      • Desktop software support
      • Application support
      • Hardware support

       

        Remote:

        • Unforseen needs during working hours
        • Urgent: within 4 hours
        • High: within same day
        • Medium: within 24 hours

         

          Remote management and support— We monitor and address common problems from your desktop, spyware, viruses and installing patches all in the background
          Backup and disaster recovery— Our data backup and continuity solution ensures your critical information is secure
          Network monitoring and care— We keep tabs on your network activity around the clock and can fix problems before you even know you have one
          Mobile device management— Configure devices for company use and ensure data is secure
          Help desk— We are ready to help you with your technology questions

          Development services

          CRM

          Big Data analytics

          Product engineering

          Mobile solutions

          Google Apps for business

          Social integration

          Marketing automation

          Managed your way

          We partner with the best and brightest companies and use rock solid technologies so we can help you do business faster and more efficiently.

          Just need your IT to work?