Account Manager/ Partner Alliance (Solution Lead in Japan, Globalization & Translation Services) 

Emerge is seeking an Account Manager/ Partner Alliance to become part of the Globalization & Translation Services (GTS) Program in Japan.

This role will champion the service and seek out the client's internal organizations that will gain value by utilizing the GTS program.

GTS is a shared service providing globalization and localization capabilities for the company, the partners, and customers.

GTS drives consistent standards and processes that improve quality and accelerate the availability of Client’s products, services, tools, and associated content in the international markets.

The goal is to improve the company’s customer and partner experiences which ultimately leads to increased sales growth and retention.

From sales collateral to web or interactive video, our scalable global presence can support all localization needs.

The global infrastructure includes teams of linguists and production and Program/Engagement Managers located throughout the world.

GTS provides a wide range of business translation services on an internal business level.

This includes professional document translation of any type of business document, website translation, localization of software products, voice-overs/subtitling of company videos, translation of corporate communications and other certified translation services.

Job Responsibilities

– Leverage sales and business development best practices to proactively engage new accounts and opportunities to grow GTS business

– Help build GTS Sales strategy for New Business Team through unique strategies

– Strategically define key awareness communication vehicles to promote the understanding, value and awareness of GTS

– Develop companywide communications to internally market the GTS services throughout the company

– Enforce governance and compliance across enterprise capabilities.

– Manage an effective and meaningful stakeholder engagement process for support and gaining insights.

– Map key market utilization and build roadmap for engagement services for GTS value

– Work with cross-functional teams to re-engineer and adapt existing processes to accommodate exceptions related to the GTS initiatives.

– Participate and advise in production team engagement and management for stakeholder satisfaction

– Help optimize the activities of the GTS shared services.

– Provide consultative localization support for processes, tools, and stakeholder management

必須要件（翻訳）：
– 5～8年以上のアカウント管理、ビジネス開発、または営業における専門的な経験

– ローカライゼーションや翻訳サービスの経験があれば尚可

– 学士号または同等の学歴をお持ちの方
– 日本語が母語レベルで、ビジネスレベル以上の英語力をお持ちの方

– リードを開発し、売上を達成する能力

– 社内または社外でのマーケティング経験

– 営業報告書やExcelスプレッドシートをレビューし、結論を導き出す能力(尚可)

– ビジネスニーズの評価とプロジェクト管理能力

– マネージャーから副社長クラスまで、すべての見込み客に対してプロフェッショナルで丁寧な対応をすることができる

– 週次活動やリードのパイプラインを実証するために、週次レポートや必要に応じてアドホックレポートを提供する意欲があること

– 優先順位を管理し、測定可能な結果を伴う首尾一貫した計画を推進できる方

– コンフリクトを解決し、効果的に問題解決を行うことができる方

– 戦略的思考から戦術的課題の管理・解決に移行する能力

– 高いコミュニケーション能力、積極的な聞き手、高度な情報を統合する能力

– 独立して動作し、迅速に学ぶことができる方

– 実績、高いパフォーマンスと強力なリーダーシップ経験・スキルをお持ちの方

– **リファレンスが必要となります。

Qualifications

– Localization and translation services experience highly preferred

– Typically requires bachelor’s degree or equivalent

– 5 to 8+ years professional experience in account management, business development, or sales.
– Native level in Japanese and more than business level in English

– Ability to develop leads and close sales

– Internal or External Marketing experience preferred

– Ability to review and draw conclusions from sales reporting and excel spreadsheets a plus

– Business needs assessment and project management skills

– Maintain a professional and courteous manner with all prospective stakeholders – managers to VP level.

– Willing to deliver weekly reports and ad-hoc reports as needed to demonstrate weekly activities and pipeline of leads

– Navigate priorities and drive a coherent plan with measurable results.

– Ability to resolve conflicts and effectively do problem solving.

– Ability to transition from strategic thinking to managing and solving tactical issues

– Strong communication skills, active listener, ability to synthesize high level information

– Works independently & is a quick learner

– Proven success, record of high performance and strong leadership skills

– **References required

職場環境

– 転勤なし

– リモートポジション(在宅勤務)

– 充実した福利厚生

Emergeは、そのすべての業務において、資格、業務知識、および能力に基づいて雇用することを求めています。

人種、肌の色、宗教、性別、性的指向、国籍、年齢、障害、退役軍人の地位、遺伝的特性、家族構成、配偶者の有無、DV被害者の有無、その他の保護された特性に関係なく、また保護されたクラスのメンバーとの関係や関連に基づいて、すべての適格者に公正かつ平等な雇用機会が拡大するよう継続的に尽力しています。

Emergeは、最も包括的な意味での多様性に取り組んでいます。

Work Environment

– No Relocation

– Remote position (work from home)

– We offer a competitive benefits package

Emerge seeks, in all of its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status or any other protected characteristic or based on their relationship or association with members of a protected class. Emerge is committed to diversity in its most inclusive sense.