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JOBS

Are you looking for the opportunity to make an impact?

Inside Sales Manager

Location : USA
Industry : others

Job Description:

Emerge is actively recruiting for an exciting new opportunity for an Inside Sales Manager for our fantastic client company in Stuart, Florida. This is a supervisory role, managing sales support staff for Field Sales Reps who are calling on DOD contractors, commercial, industrial, communications, and aerospace industries. Competitive salary, incentives, and benefits package and awesome team culture and work-life balance philosophy.

SUMMARY:

The Inside Sales Manager will be responsible to provide and support all Inside Sales activities between external customers and Field Sales, Accounting and other MWC Management by processing and ensuring timely responses to requests for pricing, deliveries and other sales related inquiries and needs to meet annual sales budget.

ESSENTIAL FUNCTIONS:

  • Manage Department for customer requests and inquiries: quotes price and delivery information to field sales, customers and/or other distributors; follows up with customers and representatives on quotations; processes return orders by issuing return material authorizations and validating returns; obtain approval to issue and enter replacement orders; responds to order status requests, delivery expedites, etc.
  • Approves all pricing requests within the pricing and gross margin thresholds described in Sales Procedures.
  • Supports as necessary customer purchase orders; accepts, acknowledges and writes up replenishment requests; completes purchase order reviews against quotations submitted; communicates with customer email and telephone; maintains customer contracts and annual purchase agreements; confirm or acknowledge orders; completes change notices on new or existing parts; verifies customer drawings to vendor design; cross reference; works with vendor engineering to meet customer requirements or communicate exceptions.
  • Interacts with Management to remedy or address customer issues; checks status of documentation affecting customer / customer orders; resolves accounting problems such as price discrepancies; credit, freight charges, short shipments, and export restrictions.
  • Ensures timely follows up on quotes to secure orders. This includes assisting qualifying the opportunity, working with the customer to resolve any concerns, convincing the customer to buy the product quoted, and

    working with internal resources to better position our proposal to capture the business.

  • Notes the reason for lost quotes, maintains won/lost reports, and recommends/makes changes to assure future opportunities are won.
  • Provides accurate and timely responses to inquiries, questions, and customer escalations.
  • Determine and/or obtain appropriate pricing strategy within guidelines and obtain necessary approvals; obtain delivery lead-times and quote notes. Recommends changes to pricing or lead times.
  • Enter customer and vendor quotes into the Microwave Components System and scan supporting documents.
  •  
  • Supervisory Responsibilities:
  • This position has supervisory responsibilities for the Inside Sales Department.

    MINIMUM REQUIRED QUALIFICATIONS:

  • Minimum of 4-year degree, or similar work experience
  • Experience in customer service or inside sales including supervisory experience.
  • Must be a US Citizen, Permanent Resident, or have ability to conduct business with the US government.
  • Microsoft Office (Outlook, Word, Excel, PowerPoint); Web proficiency.
  • Ability to read and interpret documents, manuals, ISO 9000/AS9120 and company procedures and QA Manual.
  • Ability to write routine reports and correspondence as well as effectively speak to customers, vendors, and employees of the organization.
  • Ability to calculate figures and amounts such as metric equivalents, discounts, tariffs, percentages.
  • Reasoning ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished orally, in writing, electronically, by diagram, or schedule form.

DESIRED QUALIFICATION: Selling experience into the RF/Microwave OEM market.

 

If you are qualified for this position, please click “apply now” or send resume to Elaine McKenna, Sr. Search Consultant, at elaine.mckenna@emerge360.com. Thank you in advance, however, only qualified candidates will be contacted. #INDDH

Who is Emerge? We are a global talent solutions company working with clients all over the world. We deliver managed sales, services, marketing, and business solutions to our clients. We are committed to your success, working quickly and efficiently to provide tangible, measurable results.

EEOC Disclaimer :

“Emerge is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”