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ITシステム ビジネス アナリスト職(旅行・航空業界向け) / IT System Business Analyst 【外資系・SaaS】 正社員 5-9M 東京勤務

Location : Japan
Industry : Engineering

Job Description:

ツアー・クルーズ業界向けには、オンショア・オンライン・オンボード・ソリューションを網羅した、顧客中心の包括的なデジタル・プラットフォームを提供しています。Blackstone のポートフォリオ企業である当社は、世界11カ所の拠点で事業を展開しています。
– 要件定義から納品までの一貫したアプローチ、文書化、管理
– 異なるビジネスユニットと密接に連携し、必要な機能拡張の特定、システムレビューの支援、データ分析、ソリューションデザイン、導入までのサポートを提供
– 製品R&Dチームと連携し、ソリューションの設計や成果物の実装を行う
– SAFe、SCRUMの知識とアジャイルセレモニーの適用を含むアジャイル手法の十分な理解
– ソリューションの開発に影響を与える関連する規制要件を確実に認識すること
– プロジェクトの全期間を通じて、リスクと問題を特定し、所有し、管理する
– SIT、UATなどの様々なテストフェーズの準備、調整、実行、および実装後のサポートと引き渡しを確実に行う
– すべてのビジネスチームと良好な関係を構築し、コミュニケーションを図る
– 社内外のチームと迅速に対応し、彼らのニーズや要望に確実に応える
– ユーザートレーニングおよびサポートの調整と実行
– ソリューションの開発に影響を与える関連する規制要件を確実に認識する
– チームトレーニングやプロセス文書の見直し、更新を確実に行う
Business Analyst
A leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries.
Our solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel & air-cargo management.
We also runs a real-time B2B and B2C distribution platform providing hotel room inventory, rates, and availability to a global network of hospitality companies and channels.
For the tour and cruise industry, we provide a comprehensive customer-centric, digital platform that covers onshore online and on-board solutions.
We are a Blackstone portfolio company and operates from 11 offices across the world.
Job location: Tokyo,
Japan Job Title: Business Analyst
Employee Type: Permanent
Report to: Project Manager
Date of Joining: ASAP
Team size: 20
We are looking for an experienced Business Analyst to strengthen our Implementation Team for Travel & Hospitality line of business.
The role presents an opportunity to gain exposure to working with global travel companies and a range of systems.
You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
The role will involve interacting with the solution and technical architects, developers, and quality engineering teams on requirements gathering, project initiation, project deliverables, solution design, testing and implementation.
Reporting to the Senior Business Consultant, this role will involve collaboration with the multiple teams both internally and externally in a fast-paced and challenging environment.
Key Responsibilities:
– Embed consistency of approach, documentation, and management of requirements from inception to delivery.
– Work closely with different business units to identify required enhancements, assist in system reviews, analyze data, solution design, and provide support through to implementation.
– Work with Product R&D teams on designing solutions and implementation of deliverables.
– Good understanding of Agile methods including knowledge of SAFe, and SCRUM and applying agile ceremonies.
– Ensure awareness of relevant regulatory requirements that impact the development of solutions.
– Experience in identifying, owning, and managing risks and issues including mitigation and remediation throughout the life of the project.
– Prepare, co-ordinate and perform various testing phases like SIT, UAT and ensure post implementation support and handover.
– Develop good working relationships and communication with all business teams.
– Respond promptly to internal and external team and ensure their needs and requests are addressed.
– Co-ordinate and perform user training and support.
– Ensure awareness of relevant regulatory requirements that impact the development of solutions.
– Ensure team training and process documents are reviewed and updated.


– 3年以上のビジネスアナリスト経験、テストやUATの経験があり、従来のウォーターフォールとアジャイルの両方のSDLCを理解し、仕様書やビジネス文書の作成スキルを実証している方
– プロジェクトの全期間を通じて、リスクと問題を特定し、管理する事ができる方
– 英語と日本語(母国語)でのコミュニケーションに優れ、組織のあらゆるレベルにおいて効果的な交渉力をお持ちの方
– 旅行業界に関する知識と経験、ロイヤリティやCRMの経験があれば、尚可
– You will have at the least 3 years' experience as a Business Analyst, proven testing and UAT experience, an understanding of the SDLC, both traditional Waterfall and Agile and demonstrated specification and business writing skills.
– You will have an excellent communication in English and Japanese (Native in Japanese), effective negotiations skills at all levels of organization.
– Knowledge and experience in the travel domain, loyalty and CRM experience is preferred.
– Valid Working Visa in Japan

– 1次面接 直属の上司と対面またはWEB面接
– 2次面接 日本代表取締役社長との対面またはWeb面接
– 最終ステップ 人事部長とのウェブインタビュー
– Recruitment Process: Candidates who pass resume screening will proceed with the 1st interview.
– 1st Step: Face to Face or web interview with direct manager
– 2nd Step: Face to Face or web interview with the Japan President
– Final Step: Web interview with HR Manager


– 年収:500-900万円 能力・スキルにより決定
– 休日:土日祝祭日、年末年始:12月30日~1月3日
– 有給休暇等:年次有給休暇15日、年次病気休暇6日
– 社保一般:健康保険、雇用保険、労働災害保険、労働者災害補償保険
– 試用期間:入社日より3ヶ月間

We Can Offer You:
– Compensation: Based on competence and skill set
– Holidays: Saturdays & Sundays, National Holidays, December 30th to January 3rd
– Leave: 15-day annual paid leave and 6-day annual sick leave
– Insurance: Health, Unemployment Insurance, Occupational Injury and Workers Compensation
– Probation Period: 3 months after the day of commencement