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Are you looking for the opportunity to make an impact?

Quality Assurance Director

Location : Japan
Industry : Semiconductor

Job Description:

Director, Customer Quality



This job requires creativity, self-motivation, personality and a
professional attitude.  The individual must develop positive,
collaborative relationship with internal and external customers and must work
well in a team environment.  Daily interaction with all factories and all
levels of associates including supervisors, managers, and other peer groups.
External contact with customers and subcontractors is also required. It
requires work on issues of diverse scope where evaluation of a situation may
require consideration of a variety of factors.  He/she must follow process
and operational policies when reviewing and selecting methods for obtaining
solutions, may act as an advisor to define and implement solutions to problems
and must exercise judgment within defined procedures. 


Essential Duties & Responsibilities:

    • Provide management and leadership of multiple
      Customer Quality teams, providing guidance to problem-solving teams –
      provide coaching in the use of quality tools such as Ishikawa, 5-why’s,
    • Review product quality issues and determine the need
      and scope for corrective actions
    • Interface with customer supplier quality engineers
      and automotive OEMs as the voice of quality engineering
    • Coordinate root cause analysis of complex problems
    • Coordinate and help define corrective actions for a
      wide range of IC and sensor failure modes
    • Prepare 8D corrective action reports and explain root
      cause and corrective actions to customers
    • Join on customer audits of facilities and
    • Develop formal written reports to communicate trends,
      status and pending actions
    • Develop formal presentations
    • Occasional domestic and international travel


Education & Experience:

    • Requires a Master’s degree or equivalent in a related
      technical field, and a minimum of six years of technical experience,
      preferably in the semiconductor industry. Ideal candidate will have an MS
      and MBA.
    • Proven management and leadership of mid-sized to
      large organizations
    • Excellent organization and communication skills both
      written and verbal are essential
    • Public speaking is required



Skills & Abilities:

    • Must have expert working knowledge of core Quality
      tools such as SPC, FMEA, Problem solving methods, PDCA
    • Must have working knowledge of analytical tools such
      as SAS, Tableau and Python
    • Good computer skills using Word, Excel, and



Base Salary : 18M JPY
RSU's :
Pension and Health Insurance all standard benefits.
Total Package 23M – 27M JPY.

EEOC Disclaimer :

“Emerge is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”