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Are you looking for the opportunity to make an impact?

Renewal Specialist-Software Security-Japan

Location : Japan
Industry : IT Services

Job Description:


Emerge is a collection of people who care deeply about working together
to solve our clients’ consulting, staffing, and managed service’s needs.
  Our company’s values embody the excellence
and drive we provide our clients.
  We value
authenticity, personal connections, and the power of people to change the
future of business.

Emerge is seeking a Renewals Specialist (RS) in Japan for their Fortune
100 technology client’s software security group.
  This is a highly visible role to empower key
customers to continue to transform their business and meet their objectives.
You will be accountable for owning and implementing a portfolio of renewal
contracts of security products assigned to an APJC business territory across various
customer accounts. The RS will work across many teams to drive renewals to
on-time closure.

Job Responsibilities

  • Manage a pipeline of client contracts coming up
    for renewals
  • Build relationships with client to assist in the
    adoption and renewals process
  • Engage with Sales, Cyber Security Sales, and Partners
    to identify requirements and uncover any roadblocks that may impede a client
    timely commitment to renew their contract
  • Build quotes, review contract terms, and identify
    up-sell opportunities
  • Create use case recommendations and educate clients
    on relevant features and opportunities
  • Support Sales in overall negotiation to ensure client
    timely commitment to renew their contract
  • Maintain and report on a rolling 120-day
    forecast of renewals in assigned accounts
  • Own regional reports and provide ad-hoc
    reporting as requests by Renewals Management
  • Be a forward-thinker and communicate risks to
    various manages and other team members in a timely and clear manner


  • Typically requires Bachelor’s degree or equivalent
  • 3+ years of renewals contracts experience within the tech
  • Working knowledge of sales methodologies; demonstrable
    experience with sales enablement concepts, practices, and procedures
  • Ability to motivate clients around contract renewals
  • Solid organizational skills including attention to detail and
    multi-tasking skills
  • Strong ability to interact and influence effectively with
    sales professionals and sales management
  • Exceptional written/verbal communication and presentation
  • Team player with strong intrapersonal skills
  • Ability to thrive in a fast-paced, unpredictable environment
  • Previous experience with sales enablement programs is a plus

Work Environment

  • No Relocation
  • Hiring Location, Japan
  • We offer a competitive benefits package


seeks, in all of its operations, to employ individuals for available positions
based on their qualifications, working knowledge, and competency. Emerge has a
continuing commitment to ensure that fair and equal employment opportunities
are extended to all qualified persons without regard to race, color, religion,
sex, sexual orientation, national origin, citizenship or immigration status, age, disability, veteran status,
predisposing genetic characteristics, familial status, marital status, domestic
violence victim status or any other protected characteristic or based on their
relationship or association with members of a protected class. Emerge is
committed to diversity in its most inclusive sense.