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Are you looking for the opportunity to make an impact?

Field Service Technician – Albany, NY

Location : USA
Industry : Technology

Job Description:


We are hiring
for a new opportunity for a technology company with a public safety mission.
Through relentless innovation and discovery, they are strengthening trust,
safety and transparency across the student transportation space and making the
trip to and from school safer for students.

The Field
Service Technicians (FST) support the installation and service of our client’s
camera and communication equipment on customer fleets.
  They will work with the Field Service team to meet installation and service schedules and maintain high quality standards.
FST will perform installations and service according to defined operating
procedures, additionally they will complete routine troubleshooting and propose
solutions to service challenges.  This is a temporary contract role that should last a minimum of 5 months with potential for extension.

Candidates must reside in Albany, NY region. 

  • Works with schematics, install and service manuals, CAD
    drawings to troubleshoot, diagnose, and repair units while in the field
  • Records and communicates daily deliverables to team leads in
    a timely manner
  • Executes additional duties and responsibilities as assigned
  • Champions quality and safety standards with all team members
    and partners
  • Follows all safety guidelines 
  • Operates a variety of standard hand and power tools,
    analog/digital test equipment, and CCTV testing devices
  • Runs wires, manages cabling, connects components, mounts
    devices, and effectively solves problems while maintaining a high quality
  • Uses diagnostic equipment including multi meters &
    software to isolate wiring issues, network connectivity issues, equipment
    failures, and operational anomalies
  • Uses signal flow to trace and resolve network cable issues
  • Effectively terminates and tests basic connections such as
    butt splices, insulated connectors, terminal strips/blocks, others
  • Installs and terminates sub-devices (i.e., patch panels,
    junction boxes) and head-end equipment to include power and proper grounding
  • Generates, evaluates, and implements solutions to routine
      Provides basic level of system
    diagnostics and troubleshooting such as electrical connections or equipment
  • Uses information technology and related applications,
    including adaptive devices and software, to convey and retrieve
  • Enters, transcribes,
    records, and maintains information in written or electronic/digital format,
    including adaptive devices and software
  • Works effectively with others from diverse backgrounds,
    resolving conflicts appropriately and building trust with colleagues
  • Identifies, moves, and stores construction and building
    materials for all types of installation and service activities


·     Minimum of 1 year technician service experience or schooling
in an applicable field:

  • 12-volt electronics installs and service, OR
  • GPS or fleet telemetry installs and service, OR
  • Fire alarm installs and service, OR
  • Access control, CCTV, or intercom systems, OR
  • School or other transit bus mechanic systems
  • Strong mechanical, mathematical and reasoning aptitude is
  • Valid and current State issued Driver’s License

Work Environment

  • Ability to travel and work when school buses are not in
    operation; OT and occasional weekends may be required.
  • Field Services Technicians will work 2 weeks
    out and 1 week home. Travel by air or driving as required based on
      Travel required 50-75% of the
  • Must be willing to work flexible shifts including; overtime,
    nights and weekends when required
  • Must be able to stand/bend for up to 8 hours and lift up to
    75 lbs to shoulder height
  • Position can include outdoor work, including hot or cold
    temperatures, confined spaces, extreme weather conditions, slippery and uneven
    walking surfaces, climbing ladders, bending, stooping, standing for long
    periods of time
  • Applicants must be currently authorized to work in the United States on a full-time, permanent basis
  • Salary range is $21.15 – $26.44/hour plus full benefits including Health, Dental, Vision, 401(k), and PTO

seeks, in all its operations, to employ individuals for available positions
based on their qualifications, working knowledge, and competency. Emerge has a
continuing commitment to ensure that fair and equal employment opportunities
are extended to all qualified persons without regard to race, color, religion,
sex, gender, sexual orientation, national origin, ethnicity, alienage,
citizenship or immigration status, age, mental or physical disability, medical
condition, pregnancy, military/veteran status, predisposing genetic
characteristics, familial status, marital status, domestic violence victim
status, or based on their relationship or association with members
of a protected class or any other protected classification, in accordance with
applicable federal, state and local laws. Emerge is committed to diversity in
its most inclusive sense.

completing an application with us, you seek to join a team of hardworking
professionals dedicated to consistently deliver outstanding service to our
customers and contribute to the financial success of the organization, its
clients and its employees. Equal access to programs, services and employment is
available to all qualified persons. Those applicants requiring accommodation to
complete the application and/or interview process should contact our Emerge
Recruitment Office.

EEOC Disclaimer :

“Emerge is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”